The Best Way to Improve Your Performance Marketing Game? Ditch Cookie-Based Tracking

Starting with Apple’s Intelligent Tracking Prevention 2.0 in 2018, major browsers have increasingly limited the ways that cookies can be used to track individuals and events online. By early 2020, Apple Safari, Google Chrome, and Mozilla Firefox were all blocking third-party cookies by default. And recent announcements signal that more restrictions are likely on the way.

It’s time for performance marketers to finally accept a hard truth: the future of digital tracking is cookieless. Soon, technologies such as server-side tracking will mean the difference between success and failure. If you’re still relying on cookies to track your campaigns, it’s time to make a change. 

What’s wrong with cookie-based tracking?

The short answer: A lot.

Cookie-based tracking, also called pixel tracking and client-side tracking, relies on a user’s web browser to track conversions. It works by placing a cookie in the user’s browser when an ad is clicked. That cookie stores information about the user, the ad’s content, and the publisher who ran the ad. If the user goes on to complete a specific action on a conversion page, a tracking pixel on the page collects the information from the cookie and sends it to the advertiser’s tracking platform.

In other words, cookie tracking makes the browser do all the hard work. As a result, it is simple and very easy for advertisers to set up. All they have to do is place a tracking pixel on the conversion page.

But what happens when the browser stops doing the work?

Preparing for a cookieless future

The best way to protect your business and partnerships moving forward is to end your dependence on cookies and adopt future-proof tracking methods that work across mobile and web. These methods include:

Postback tracking
Also called server-side and server-to-server tracking, postback tracking uses an advertiser’s server to track conversions. This method is completely independent of the user’s browser, and therefore unaffected by anti-tracking measures such as ITP. It also works on mobile.

Cookieless tracking
This method uses a JavaScript code snippet and client-side local storage to measure conversions across desktop and mobile web. Cookieless tracking combines the ease of pixels with the accuracy of postbacks, and is most effective when used in conjunction with other methods.

Clickless tracking
Promo codes are a clickless tracking solution that can be used almost anywhere: online, offline, mobile, TV, radio, etc. Thanks to their versatility and ease of use, promo codes have become a mainstay of cross-channel campaigns and emerging channels.

Which methods you ultimately choose will depend on your business model, target market, and other factors. In addition, it will take some time to get your new tracking system set up and running. Ensure your success by securing an expert team to help.

The Boiling Frog

Have you ever heard the fable of the boiling frog? It goes something like this: A frog that suddenly finds itself in a pot of boiling water will just as suddenly jump out of it. But if the frog begins in a pot of lukewarm water, and the water is slowly brought to a boil, the frog will not realise the growing danger.

Don’t be that frog. Now is the time to get ahead of this slow boil. The world of tracking is changing around you — take action before it’s too late. 

To discover more about how you can avoid the boiling water and prepare for a cookieless future, check out this new resource, How to Become a Track Star: Your Guide to Tracking for Performance Marketing Campaigns. In this white paper, you’ll learn more about:

  • Why cookie-based tracking is a growing risk for your business, and how you can mitigate this risk
  • Why accurate, reliable, cross-channel tracking is a game-changer for program and partnership success 
  • How 4 key tracking methods work, the channels they measure, and the advantages and disadvantages of each
  • What technology and partners you need to implement the best tracking methods for your business

The post The Best Way to Improve Your Performance Marketing Game? Ditch Cookie-Based Tracking appeared first on PerformanceIN.

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Explained: Google’s tussle in Australia over paying publishers for news

This week, Google has ramped up its lobbying efforts in Australia after the competition regulator there issued a draft bill that proposes forcing tech giants to pay publishers for their news content.

Should the new Australian rules be introduced, it could pave the way for other global jurisdictions to follow suit — not least as regulatory pressure continues to ramp up on the digital giants in Europe. 

Here’s what global publishers need to know about the latest regulatory twists and turns down under between Google and the news business.

What just happened in Australia?

Earlier this year the Australian Government asked the Australian Competition and Consumer Commission to draft up a code of conduct to address what the watchdog has described as “bargaining power imbalances” between news publishers in the country and Google and Facebook. 

On July 31, the ACCC released its draft News Media Bargaining Code. The code would allow news publishers to negotiate either individually or collectively for compensation from Google or Facebook when they feature their news articles on their services.

Elsewhere, the code includes a set of “minimum standards” that would require the tech giants to give news publishers 28 days advance warning of any changes to their algorithms that might affect the placement of news. The code would also require the tech companies to provide the data they collect on users when those users interact with news content.

The ACCC proposes compulsory arbitration if the tech giants and news businesses can’t come to an agreement within three months of negotiation. The parties can appoint the arbitrator or they can be assigned arbitrators by the Australian Communications and Media Authority. Failure to comply with the code could mean that tech companies are issued penalties of up to 10% of a digital platform’s annual revenue in Australia. 

How has Google responded?

Noisily. From Monday, Google users in Australia were presented with a pop-up message that stated, “The way Aussies use Google is at risk.” Clicking on the pop-up — which carried an image reminiscent of a warning sign — led to an open letter from Google Australia managing director Mel Silva.

In it, Google argues that the News Media Bargaining Code would “force” the company to give an unfair advantage to news media businesses in Google Search and YouTube search results because those publishers “would be given information that would help them artificially inflate their ranking over everyone else.” Google said it wouldn’t be able to guarantee that data could be kept safe. And Google argued that the law could “put our free services at risk” should bigger news companies start to make onerous demands.

What did the ACCC say about that?

The ACCC was swift to issue a response on Monday, saying Google’s open letter “contains misinformation.” In its statement, ACCC said it’s up to Google if it wants to charge users for its services — it’s not being forced to. Similarly, Google only needs to share additional user data if it wants to.

Your move, Google!

It didn’t take too long for Google to issue a rebuttal to the rebuttal. In a statement, a Google spokesperson said: “We strongly disagree and are concerned that our view of the Code has been represented this way during a consultation phase.” (Australian publication Mi3 covered the back and forth.)

How’s Facebook reacted?

Certainly less noisily than Google — for now at least.

William Easton, managing director of Facebook in Australia and New Zealand, said in a statement: “We are reviewing the Government’s proposal to understand the impact it will have on the industry, our services and our investment in the news ecosystem in Australia.”

Could the decision in Australia pave the way for something similar in the U.S.?

In the U.S., The News Media Alliance, which represents around 2,000 publishers, has been trying to promote a bill called the Journalism Competition and Preservation Act, legislation which would allow newspaper companies to collectively negotiate with online platforms for better terms — something that competition law currently doesn’t allow.

NMA CEO David Chavern said he expects the House of Representatives will be supportive of the proposals and that it is gathering more support from the Senate, including majority leader Mitch McConnell.

What about in Europe?

There’s already been a lot of movement. In April this year, French competition authority Autorité de la Concurrence ordered Google to enter “in good faith” negotiations with publishers there over fees to pay for their news content — including article extracts, photos and videos.

That announcement followed the EU passing a new copyright rule last year requiring tech companies to license content from rightsholders

Still, things haven’t been plain sailing in the past between European news publishers and Google. The search giant shut down Google News in Spain in 2014 when it was asked to pay publishers for the news snippets it displayed. That same year, German’s largest news publisher Axel Springer pulled a u-turn on a plan to prevent Google News running snippets of its articles after its referral traffic plunged.

Hold on, don’t Google and Facebook already pay publishers for news?

Some publishers. The Wall Street Journal reported in June that Google had reached agreements to license news publishers including Spiegel Group in Germany, Diarios Associados in Brazil, and Australian local news publishers Solstice Media. However, the Financial Times reported on Monday that Google is “pausing” its Australian news licensing program. A Google spokesperson did not respond to a request for comment about this reported development.

Google hasn’t announced any U.S. publishers joining this program yet. Last year, Facebook launched a news tab in which it is making “multi-year financial commitments” to some high-profile U.S. publishers. Participating publications reportedly include News Corp’s Wall Street Journal, Dow Jones and New York Post, BuzzFeed News and Business Insider, according to The Wall Street journal.

Still, NMA’s Chavern said Google and Facebook “have got to work faster.”

He added, “They wouldn’t have had the code of conduct [in Australia] if they hadn’t been dragging their feet.”

What arguments are there against the ACCC proposals that aren’t from Google and Facebook?

There’s the question of whether the horse already bolted and that publishers should have adapted their online business models far sooner rather than attempting to get Google and Facebook to retrospectively fix it for them.

“It’s so frustrating the sheer amount of energy and work put into discussions [among publishers] about entitlement and what has been and what should have happened,” said Markus Odevall, a digital and marketing consultant based in Sweden who works with news publishers. “Time to move on.”

Bloomberg Opinion’s editorial board made a similar argument in an op-ed published last week.

What happens next?

The consultation on the draft proposals is due to conclude on August 28 2020. Final legislation is expected to be introduced to the Australian Parliament shorty after.

The post Explained: Google’s tussle in Australia over paying publishers for news appeared first on Digiday.

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