Amazon to issue 3.5% surcharge on fulfillment services as fuel, logistics costs rise

This story was first published by Digiday sibling ModernRetail

Amazon will impose a 3.5% fuel and logistics surcharge on merchants’ fulfillment fees beginning April 17, as rising fuel costs tied to conflict in the Middle East pressure supply chains.

“Elevated costs in fulfillment and logistics have increased the cost of operating across the industry. We have absorbed these increased costs so far,” the company wrote in an announcement to sellers. “When costs remain elevated, we implement temporary surcharges on our fulfillment fees to recover a portion of the actual cost increases we are experiencing.”

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Fenty Beauty launches WhatsApp AI advisor as messaging becomes beauty’s next commerce channel

This story was first published by Digiday sibling Glossy

Fenty Beauty is taking its community-first strategy into messaging. On Wednesday, the Fenty Beauty brand launched “Rose Amber,” an AI-powered beauty advisor built for WhatsApp, marking its first formal partnership with the platform in the U.S.

The experience allows users to chat directly with the brand in Whatsapp to get product recommendations, tutorials and reviews in a conversational format. It is designed to feel like texting a friend.

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