‘CPC pain is real’: One year on, Google’s AI Max has pushed up search budgets – and costs

In the 12 months since Google debuted AI Max for Search, brands have increased their search budgets and seen cost-per-clicks (CPCs) rise, while compounding search’s transition into a media channel ruled by automation.

For some clients, search costs increased by as much as 15% in the last year, according to four media buyers who spoke with Digiday.

Unlike traditional methods of targeting search campaigns, AI Max generates target keywords and queries using a brand’s chosen landing page, creative and keywords as inputs. The result is an evolution away from keyword-based auctions, toward a market anchored around intent. Google claims that this technique enables advertisers to catch users they’d otherwise miss, leading to an average increase in conversions of 7%. The product was introduced May 6 last year and left beta status last week.

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‘Maybe ChatGPT is a different kind of a place’: Why OpenAI is saying no to search budgets — for now

Three months into testing ads, OpenAI has significantly changed. An ads manager is now up and running, pricing has come down and ad tech partnerships have been struck. What hasn’t shifted is the pitch to advertisers: we want test budget ad dollars, not search. That’s a notable position for a platform that just made performance-based buying available.

Marketers can now buy ads based on if they’re clicked on inside ChatGPT. When that option was reported by Digiday last month, the assumption was that OpenAI would start making the case for search ad dollars. After all, letting advertisers pay for ads that trigger a direct response from someone puts it structurally in line with how search advertising is bought and measured. According to OpenAI ad execs, that’s not the plan. On the contrary, the opposite is true. 

“No, I think maybe ChatGPT is a different kind of a place,” Asad Awan, ads and monetization lead at OpenAI, told Digiday during a press briefing. “So I think this is not the same as a discovery platform feed or pure search.” 

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