Media Briefing: Publishers test new tactics for keeping ad dollars in-quarter

This week’s Media Briefing looks at how publishers are trying to improve their chances of securing advertising campaigns in Q2, after noting a trend of delays and cancellations so far this year.

Strategies for in-quarter selling

News podcasts are growing

Insider experiments with AI in the newsroom, publishers are selling off pandemic-era acquired brands and more

Strategies for in-quarter selling

The key hits:

Publishers are attempting to lock-in ad dollars this quarter after a bleak Q1.

To do so, they’re focusing primarily on requests for proposals that have the best odds of being won.

Event sponsors are also being upsold into larger in-quarter campaigns. 

Ad budgets began defrosting for some marketers in the middle of Q1 and with that, advertisers warmed up to having conversations with publishers about their marketing plans for 2023. But it doesn’t mean publishers can expect to see those deal dollars anytime soon.

Just three weeks into the quarter and some publishers and media buyers are reporting that deals once settled for Q2 have slipped later and later into the year, likening what’s happening to a sort of “bumper car effect.” 

But to avoid another down quarter, publishers’ sales teams are trying to determine how exactly to persuade advertisers to commit, whether by cutting bait on noncommittal clients, anchoring deals to timely events or creating turnkey solutions. 

Here’s how some media companies are trying to secure deals this quarter:

Focusing on the firm 

Some of it comes down to hedging bets against the clients whose dollars are most likely to stick. 

For The Independent’s svp of the U.S., Blair Tapper, this starts with assessing which requests for proposals are most likely to lead to a conversation with the client. There are some obvious RFPs that come in and were clearly sent to 500-plus publishers, Tapper said, versus others where The Independent is maybe one of three total publishers included in the outreach. In the cases where her team has 1:500 odds that they’d win the business, she said that RFP gets weighted as far less of a priority. 

“We tried to be more thoughtful in terms of the briefs that we’re responding to,” said Tapper, adding that the goal is to keep her team’s average campaign win rate at about 30%, which it is on track to maintain this quarter.

Tapper also pointed to the “email graveyard” where her team will craft thoughtful outbound pitches to prospective clients that never end up responding. “[It’s] a waste of time,” she said, shifting the strategy from pure volume to measuring the number of active conversations the team is having with clients.

Meanwhile, an executive at a mid-sized digital media company, who spoke on the condition of anonymity, said that because it’s been so difficult to establish relationships with new advertisers, their team “has a relentless focus” on its core advertising base during Q2. Seventy-five percent of the company’s ad revenue comes from about 50 companies in total, they added.

Q1 “didn’t materialize,” the media exec said, adding that in the first quarter of the year, 30 deals moved from the “recommended stage” within the media company’s CRM, which means that they had a good chance of winning the campaign, to “lost.” Comparatively, the exec said that the whole of 2022 saw only 25 deals move from “recommended” to “lost.” They did not disclose the number of total deals they have so far this quarter.

As of mid-April, less than a “handful” of deals have made that transition in Q2, and the exec said they were confident that the campaigns that came in toward the end of the first quarter will go live as planned in the second quarter, though “I don’t take anything for granted now.”

Timeliness is key 

The media exec also said their company’s events business has been helpful in upselling clients this quarter. While the company was down about 23% year over year in Q1 — making it the worst quarter since the pandemic — Q2 is looking to end about flat to 5% up compared to Q2 2022, the media exec said.

One of the events that the publisher held this month charged a sponsor upwards of $500,000 for the event activation and then won a commitment for an additional $1 million for content outside of the event.

Meanwhile, The Independent is using significant (and scheduled) world events to try and secure dollars within the quarter. For example, King Charles’s coronation in May, an event largely seen as positive that helps advertisers commit in-quarter, Tapper said, but did not disclose brands already sponsoring to the editorial coverage of the coronation.

Templating turnkey solutions 

Knowing the timely tentpole moments that are already on the calendar, the media exec said that they’re able to create turnkey offerings linked to holidays like Mothers’ and Fathers’ Day or Pride Month that range from $100,000 to $250,000 and include sponsorships around editorial packages and newsletters or social assets which can be sold and executed on a faster sales cycle of 30-45 days.

“We’re doing everything we can to create more urgency around in-quarter opportunities,” the exec said, noting that they hope it secures deals because they are priced relatively low and are quicker to execute than campaigns that take more bandwidth.

Another media executive who also spoke on the condition of anonymity said that the influx of RFPs this year has led their team to create more templated responses to clients as a means to alleviate some of the pressures on the sales team, but also as a way to increase the amount of sub-$250,000 deals, which require less of a lift but stack up.

Similar to a programmatic campaign, the philosophy comes down to this: The easier it is to execute a deal, the more likely it is that an advertiser will follow through and not slip through the cracks of Q2. 

What we’ve heard

“Because of this whole potential ban, brands have been backing up [from TikTok]. They don’t really want to invest in this [platform] if it’s not going to be evergreen content that’s going to be on this app continuing to gain views.”

Kat Stickler, content creator on the latest episode of the Digiday Podcast

News podcasts are growing

A study by Pew Research Center released on Tuesday found that podcasts are becoming a significant source of news and information to listeners. Two-thirds of podcast listeners say they have heard news discussed on the podcasts they listen to. Pew surveyed over 5,000 U.S. adults in December 2022.

“Podcasts are a big part of [many Americans’] news and information diets,” said Katerina Eva Matsa, Pew Research Center’s director of news and information research. 

For example, podcast company Acast had 83.6 million listens to news podcasts during Q4 of 2022 in the U.S., an 11% increase compared to Q4 2021, according to Acast’s research and insights director Tommy Walters. Acast hosts news podcasts from publishers like The Economist, The Daily Beast and Vice. 

Downloads to Bloomberg Businessweek’s podcast with iHeart are up double-digits year over year, an iHeart spokesperson said.

On Apple Podcast’s charts, two of the top 10 podcasts are news shows: The New York Times’ “The Daily” and NPR’s “Up First.”

Ad dollars are also up. According to Magellan AI data, advertising within news podcasts grew 41% year-over-year in 2022. In Magellan AI’s latest quarterly podcast advertising benchmark report, news was the second top genre for new brands appearing in podcasts in Q4 2022, increasing from 289 brands in Q3 2022 to 301 brands in Q4.

Edison’s Infinite Dial study on podcast consumers released in March found news was the third top podcast genre by reach from Q3-Q4 2022, behind comedy and society & culture, respectively. 

“[News podcasts are] the top genre getting ads [and] in an election year coming up, expect that to grow even more as attention is turned up towards that genre,” Walters said. “News and politics is kind of a first entry point for a lot of [podcast] listeners.”

However, publishers might not be directly benefiting from this surge in listens. The majority (59%) of U.S. podcast listeners in Pew’s study say that as far as they know, they don’t listen to any podcasts connected to a news organization, suggesting listeners are getting news from independent podcast hosts.

“We are seeing the role of news organizations in these spaces not being [as] dominant or prominent as [they] used to be,” Matsa said. — Sara Guaglione

Numbers to know

43%: The number of publishers in a 112-respondent survey conducted by Digiday+ Research who reported that they did not make any revenue from events in Q1 2023 — up from 37% year over year. 

3,300+: The number of news media jobs that have been cut in the U.K. and North America so far in 2023.  

$787.5 million: The amount of money that Fox News agreed to pay in the settlement of a defamation suit filed by Dominion Voting Systems.

What we’ve covered

‘We have too much volume’: The open programmatic market may be down, but it’s definitely not out:

As publishers see more ad dollars trickle out of the programmatic open market, it has reignited the speculation that this is the beginning of the end of the open auction. 

But here’s the thing: spending on the open programmatic market may be down, but it’s not out — and it probably won’t ever be.

Read more about how publishers are still feeling beholden to the programmatic open marketplace here.  

Gumtree is seeing positive results from using first-party data in direct deals:

Short-term pain for long-term gain is a business cliche. But it’s not wrong, as online classifieds site Gumtree’s direct ads business shows.

Before unpacking those gains, here’s a closer look at what it took to get them: it started back in 2021 when Gumtree’s executives wanted to sweat their data harder in ad deals.

Read more about Gumtree’s first-party data strategy here

Despite DEI promises, media companies are still mostly hiring white people:

Publishers are slowly publicly releasing the latest reports on the diversity of their workforces. 

While Condé Nast, Hearst, The New York Times, Vice Media Group and Vox Media diversified their companies’ staffs compared to the year prior, they are still primarily hiring white people.

Read more about the state of diversity in hiring in the publishing industry here

‘They are blatantly blocking news’: Confessions of a programmatic sales lead on brand safety filters’ impact on publishers’ direct-sold ads:

News publishers have been given the short end of the stick when it comes to the programmatic advertising space for the better part of a decade. 

That end only seems to be getting shorter, as verification firms like IAS and DoubleVerify add more tools and filters for media buyers to use in their campaign planning.

Learn more about how brand safety tools are impacting news publishers’ direct-sold ads here.

What we’re reading

Insider’s newsroom is the latest to experiment with AI

Global editor-in-chief of Insider, Nicholas Carlson, announced that the publisher’s newsroom will begin experimenting with artificial intelligence in the journalism it produces, reported Axios.

Publishers are selling off some of their pandemic era-acquired brands:

Media companies like Vox Media, Dotdash Meredith and G/O Media have spent the past month paring down their portfolios, according to Adweek. These actions represent the reassessment of M&A moves that many cost cutting publishers are needing to do during this current economic downturn. 

Al Jazeera English is moving to Qatar:

Al Jazeera’s English brand is planning to move its live broadcasting center from London’s Shard skyscraper to Qatar, which could potentially lead to the media company cutting dozens of U.K.-based jobs, according to The Guardian.

Vice Media taps a new interim finance chief: 

In its efforts to find a buyer, Vice Media hired Mark Del Priore, director of turnaround consultancy AlixPartners as an interim finance chief, the Wall Street Journal reported. 

Twitter continues to re-label media companies’ accounts, the latest: Canadian Broadcasting Corporation:

The CBC’s Twitter account was labeled as “69% Government-funded Media” on Monday, a change that occurred after the platform’s owner Elon Musk said his team “corrected the label,” which originally stated the CBC was “70% Government-funded Media,” Reuters reported.

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‘They are blatantly blocking news’: Confessions of a programmatic sales lead on brand safety filters’ impact on publishers’ direct-sold ads

News publishers have been given the short end of the stick when it comes to the programmatic advertising space for the better part of a decade. And that end only seems to be getting shorter, as verification firms like IAS and DoubleVerify add more tools and filters for media buyers to use in their campaign planning.

According to one programmatic sales lead at a news media company, the newer versions of these brand safety tools and brand suitability filters, like those focused on contextual and sentiment targeting, are layering on top of the already existing legacy filters, like keyword block lists, and the result is that advertisers’ campaigns are not scaling. What’s more, these filters are being applied to direct-sold campaigns, like programmatic guaranteed deals, forcing news publishers to try and comb through all of the data to figure out how to adjust the inconsistencies, redundancies and outdated filters on nearly every deal.

In this edition of our Confessions series, in which we exchange anonymity for candor, the programmatic sales lead talks about how their team is working to fix this issue, one deal at a time.

This interview has been lightly edited and condensed for clarity. 

Media buyers have said that having third-party verification is critical in most campaign deals, and if a publisher’s brand safety or suitability grade from a third party doesn’t pass muster or jive with what the publisher reports itself, they’re willing to move on to the next site. Do you think that there is an issue with media buyers cutting bait too quickly when working with news publishers versus trying to remedy the issue?

I don’t think [media buyers are] meant to be [putting] pressures on us by saying there’s inventory elsewhere. I think it’s more so how the buyers are trained today to execute these premium programmatic or direct campaigns. [This issue] is not just isolated to programmatic; it’s also a part of direct campaigns.

How does this come into play on the direct-sold side of the business?

If an RFP comes through, there will always be an indication of what is and what is not permitted, or what is expected [by the advertiser]. Where there are faults is the carryover from this buyer’s mentality in the open exchange and not recognizing that this premium partnership is not the same as the open exchange. So when you run on the open exchange, it is best practice to overlay pre-bid filters, keyword lists, block lists [and] even in your own creative, have creative blocking tags — there’s probably two more layers I’m forgetting — but these are all important because in the open exchange, if you don’t have a very curated approach to it, you can find yourself in the wild wild west of media buying. 

But what has happened when they go directly to a publisher is … they seem to not take into consideration a publisher’s perspective of what our inventory is [or what] we know of our audience. And in addition to that, we also partner on our side with verification companies to support your needs.

What has happened in the past, at least for me, is I will get a request for a news [private programmatic marketplace]. That news PMP won’t scale and as we go through the progressions of asking and troubleshooting, we identify that there’s the layer of a keyword list in place that is affecting the scale. But in some cases, they are blatantly blocking news as a category filter, which was one of the presets from the IAB. That old, legacy filter, it will prevent anything from your URL from scaling.   

Can you share an example? 

In Covid, everyone applied Covid as a keyword filter on their blocklists across the board, and even campaigns were shut down because buyers were like, ‘Our message is not right for what’s happening right now. But we’ll come back.’

What happened was they came back and you saw a lot of messages around community development [and] support for the community, but the technology on the backend was never updated, even for direct campaigns. So Covid was still being utilized as a keyword block list. And you continue to have this kind of spiral or snowball effect of the keywords compounding.

So it becomes a problem of having too many brand safety tools being layered on top of one another. But if a partner is coming to you directly wanting to advertise on a news site, why would they have a keyword block for “news” activated in the first place? That seems counterintuitive. 

It seems like a dumb question to ask when we are [insert publication’s name here]. [We end up] asking a client, ‘Are you targeting or blocking news or the news category?’ And they basically will say, ‘Yes, we are, that is our best practice.’

You create friction by challenging that and say, ‘Well, you don’t need to do that because we are a trusted news site, unbiased [and] we have a premium, highly engaged audience.’ But the resistance you’re met with is [still], ‘Well, this is our best practice.’

How are you trying to remedy this issue with advertisers? 

So you go through tactics of education and try to showcase to them that this is how we approach it, we can overlay on our side, we can take your keyword lists and review those and see if we can create something that’s similar. But in reality, there’s still this kind of shadow of the scare tactics [from the 2016 election] that are instilled in the minds of these buyers to prevent them from opening it up, even with premium partnerships or premium programmatic.

[The other issue is] that the tools that [buyers] have are not granular enough to support very specific activations within news publishing. The tools that the verification [firms] provide to the buyers are very blunt — the keyword lists, the site lists, the category blocks — these blunt tools aren’t sufficiently giving the buyer what they need to protect the brand, but also are the only thing that they have to rely on at the same time.

Are advertisers and buyers willing to bend their best practices to ultimately get on the same page? 

You start your approach by saying, we understand that we could be a pretty difficult environment to run on, but every ad dollar that you run on our [site] supports our newsroom, and we appreciate that. And that tends to set a tone of recognition that this is something that’s strategic for us. 

But from an agency level, you tend to really get suppressed and then stop. Now, if that happens, sometimes you just lose the business. I’ve lost business with big advertisers that say, ‘You are coming back with a very high score,’ whether it be IBT or brand safety or however that score and methodology is built up. So as a news company, inherently it is affecting us even more so than others. [We] lose the business and they just say, ‘No, we can’t run with you. We have to go elsewhere.’

How has this issue impacted your relationships with third-party verification companies or the ways in which you measure brand safety internally? 

As a news publisher, I might use DoubleVerify [and the media buyer’s agency might use IAS]. How can we make that sync up [or] give us what you tend to apply and we’ll try to do that on our side. Sometimes you’re met with, ‘No, we can’t do that.’

I’m looking at [the] verification company [I partner with] as, do I even need this? The buy-side is going to bring it anyways, so [should I] let them continue to do it rather than us having to pay for something that’s actually not being a tool for us to leverage? Is this becoming more of a cost center? In this economic downturn, money is important. Do I need this type of vendor relationship?

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