‘Nobody’s asking the question’: WPP’s biggest restructure in years means nothing until CMOs say it does

For all the headlines, LinkedIn posts and hot takes generated by WPP’s Elevate28 plan, the most consequential audience has been largely absent from the conversation: the CMOs and senior marketers at the world’s biggest advertisers. Most have no idea it’s even happened. They don’t read the trades. They hear about this stuff through consultants, or when an agency review forces them to run the rule over who they’re working with.

“Nobody’s asking this question. Nobody’s saying, ‘hey, what’s going on over there at WPP?’ It’s just not happening,” says Steve Mercer, founder of agency consultancy the Mercer Island Group, which is currently overseeing several pitches on behalf of major marketers.

Which is precisely why the hard part starts now for WPP. The narrative is set. What remains to be seen is whether the group can turn it into something clients actually feel — in their day-to-day work, in their pitches, in the results they’re being asked to deliver.

Continue reading this article on digiday.com. Sign up for Digiday newsletters to get the latest on media, marketing and the future of TV.

,Read More

How brands are measuring value across the entire customer journey

Advertisers face a challenge: while brand building is essential for growth, measuring its impact remains frustratingly elusive.

According to Boston Consulting Group, 46% of B2C marketing leaders are balancing their efforts between short-term revenue and long-term growth. And while brand advertising drives sales, the gap between an upper-funnel awareness campaign and final purchase makes accurate measurement through traditional means difficult. In this environment, only 53% of marketers express confidence in their ability to measure the ROI of their total spending. 

“There are measures like brand lift, reach, frequency analysis and other KPIs that advertisers use to ground the success of brand-building campaigns,” said Lily Tong, director of brand and cross-channel measurement at Amazon Ads. “But one limitation of these KPIs is translating them into monetary value — it can be difficult for advertisers to understand how these campaigns impact future sales.”

Continue reading this article on digiday.com. Sign up for Digiday newsletters to get the latest on media, marketing and the future of TV.

,Read More