Media agencies use AI search insights to predict what audiences want

Brands and agencies have rushed to use a panoply of software tools and solutions to help them understand their place in a changing search context. Now, they’re using those same tools to direct media planning and buying operations.

Tinuiti is categorizing and collating prompts used by consumers, mapping them to audience personas and intent, Using Profound, software used to evaluate zero-click search behavior. In some cases, that means category-wide analyses; in others, competitor reviews.

The methodology that Jen Cornwell, senior director of AI innovation at Tinuiti, and her team is developing marks the first steps toward building an audience graph for AI search, and is aiding both organic content and paid media strategies for clients, particularly regarding retail media spending. Since Tinuiti began using Profound in this way six months ago, it’s run 100 search audits on 10 clients, she said, but declined to name the clients.

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How Kind snack bars is using AI to curb creative, marketing costs at business ‘inflection point’

Kind snack bars is hedging its bets on using generative AI tools, like synthetic audiences and AI agents, to turn its business around. This year has been “an inflection point” for the Mars-owned snack brand, as Osher Hoberman, CMO at Kind North America, puts it. 

Kind has been struggling to capture Gen Z’s attention and faces stiff competition from private label brands, Hoberman said. That pressure over the past year has pushed the snack brand to adopt generative AI to curb marketing costs and expedite the creative process.

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Creative testing and learning used to take anywhere from three to four months, and $10 million in marketing spend, Hoberman said. With AI, that turnaround time has shrunk to a week or matter of days, he said.

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