WTF is Meta’s Manus tool?

Meta quietly made an unusual addition to its Ads Manager toolset last month, by incorporating an AI agent tool called Manus.

It’s intended to help plan and execute ad campaigns on Facebook and Instagram — and offers a concrete example of how the company is attempting to realize founder Mark Zuckerberg’s ambition to subsume all ad buying and planning by the end of the year.

For some, the integration was heralded a major event – an omen that agentic AI would soon absorb the work of media planners and buyers. “Autonomous media buying is no longer theoretical,” warned Viant’s CEO, Tim Vanderhook.

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From Boll & Branch to Bogg, brands battle a surge of AI-driven return fraud

This story was originally published on sister site, Modern Retail.

A couple of weeks ago, Scott Tannen, the CEO of home goods brand Boll & Branch, noticed something strange about a recent customer service ticket. A shopper claimed a set of sheets had arrived torn and submitted photos as proof. 

But almost immediately, Tannen sensed something was off. The rip didn’t resemble the way cotton actually frays, and one image even carried an artificial intelligence watermark. The “damage” appeared to have been generated by AI. 

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