The Economist is looking beyond traffic to measure the success of its brand marketing push

A year into its first brand marketing campaign in over a decade, The Economist’s traffic numbers have seen high highs and low lows. To measure the success of the campaign, the company is prioritizing other metrics, such as brand lift and awareness.

In January 2024, The Economist kicked off its first brand marketing campaign in over 15 years. Growing the publication’s web traffic was never the goal of the campaign, according to Nada Arnot, the company’s evp of marketing, who spoke at this week’s Digiday Publishing Summit in Vail, Colorado. Instead, the purpose of the campaign was to help shift The Economist’s readership from an elite audience to a more democratic and accessible one, as well as to re-introduce the 181-year-old media brand to younger, more digitally native readers.

“Nowhere in our brand messaging did we say, ‘go to Economist.com to learn more,’ because that’s not a true brand campaign, right? That’s much more of a DR [direct response] campaign,” Arnot said. “And so we didn’t put a traffic metric against it. We did monitor traffic, don’t get me wrong — but what we’re seeing, and strategically, what we really want, is for more people to go to our app, anyways. So, tracking traffic to the website is a little bit of a red herring.”

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How Time evaluates and vets AI tools

Time has evaluated “dozens and dozens” of AI tools to determine what could be a good fit for the company, both as enterprise tools to help employees work more efficiently, and to help build products for its direct audience, according to Time CTO Burhan Hamid.

If the AI tool uses Time’s data to train its models, that’s a dealbreaker, according to Hamid, who spoke at the Digiday Publishing Summit in Vail, Colorado, on Wednesday. That policy is in place to protect the company’s confidential information, he said.

Another step in evaluating and vetting AI tools for Time’s use is going to the company’s legal team to have them look into what data protections and indemnification are in place.

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