‘Nobody’s asking the question’: WPP’s biggest restructure in years means nothing until CMOs say it does

For all the headlines, LinkedIn posts and hot takes generated by WPP’s Elevate28 plan, the most consequential audience has been largely absent from the conversation: the CMOs and senior marketers at the world’s biggest advertisers. Most have no idea it’s even happened. They don’t read the trades. They hear about this stuff through consultants, or when an agency review forces them to run the rule over who they’re working with.

“Nobody’s asking this question. Nobody’s saying, ‘hey, what’s going on over there at WPP?’ It’s just not happening,” says Steve Mercer, founder of agency consultancy the Mercer Island Group, which is currently overseeing several pitches on behalf of major marketers.

Which is precisely why the hard part starts now for WPP. The narrative is set. What remains to be seen is whether the group can turn it into something clients actually feel — in their day-to-day work, in their pitches, in the results they’re being asked to deliver.

Continue reading this article on digiday.com. Sign up for Digiday newsletters to get the latest on media, marketing and the future of TV.

,Read More

The Future of Marketing Briefing: Epsilon’s quiet bet against the LLM goldrush

No one AI model class will do the best advertising for marketers without the skills of others. The future, according to Publicis Group-owned Epsilon, will be a carefully orchestrated ecosystem – a team of specialists not a single genius. 

Steve Nowlan, svp of decision sciences at Epsilon whose PhD is from Carnegie Mellon and whose thesis advisor was Geoffrey Hinton – the so-called godfather of neural networks and a Nobel Prize winner – has a favorite way of illustrating the mismatch. Imagine a college senior who has read everything on the internet. Every research paper, every Wikipedia entry, every forum thread. They walk into a room and seem, by almost any measure, extraordinarily smart. Now put them to work inside one of the most complex, fastest-moving financial markets in the world and watch what happens.

This is a member-exclusive article from Digiday. Continue reading it on digiday.com and subscribe to continue reading content like this.

,Read More