How Fanatics moved from audience targeting to optimizing campaigns for customer LTV

Fanatics Sportsbook recently adopted a different approach to its performance marketing, especially on CTV, after experimenting with ad tech outfit Cognitiv, which led it to move toward a more system-led approach. 

For years, performance marketers have built campaigns around the premise of defining the ideal customer, identifying where that audience spends time, and then placing media buys accordingly.

However, after recent experiments, the sports betting operator found better results when it stopped defining its audience and adopted a more data-led approach, enabling it to increase projected customer lifetime value (LTV) by 19% from campaigns run with Cognitiv’s “full-funnel CTV solution.” 

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‘Humans at the helm, agents in the loop’: WPP is testing a buyer ageny for video, but it’s bigger bet is on governance

Marketers are nervous about agentic media buying. WPP is betting governance is the answer. 

Which is why alongside the launch of its Buyer Agent for Video yesterday (June 18), it unveiled a coalition of premium media owners including Disney, Netflix, NBCUniversal, Paramount and Fox as well as standards bodies IAB Tech Lab and Prebid.org. It is, for all intents and purposes, a message to skeptical marketers: look how many responsible adults are in the room. Because their concern isn’t just about what agents might do wrong. It is about what marketers are being asked to give up.

“Autmation for us isn’t the goal, better decision making is the goal,” said Lauren Wetzel, global president of data and technology solutions at WPP.

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