Inside the messy middle of January Digital agency’s AI adoption

The promise of AI efficiency versus the messy, financial-based reality is creating ongoing tension as the industry continues to debate whether AI expedites work, scales creative and curbs costs.

“Whether or not it does or doesn’t is still completely all over the place,” said Vic Drabicky, founder and CEO at January Digital, an independent media agency and consultancy, based in New York.

Brands like Coca-Cola have used AI to create constantly updated, hyper-personalized digital personas to scale creative from talent partnerships. Brands and their agency partners have started using agents to plan, execute, and optimize ad purchases.

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D+ Research: Marketers embrace AI for social and retail media, but show skepticism in AI ad buying

As AI is increasingly becoming embedded in marketing workflows, the technology is gaining more traction in specific channels and use cases than others.

More than 4 in 10 marketers report using AI in their social media (49%) or retail media (42%) campaigns. That’s according to a Digiday+ Research survey conducted in the first quarter of 2026 among more than 100 marketing professionals. But exactly where marketers are and are not applying the technology is a bit more complicated than that — and it often comes down to trust.

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