How agencies, publishers and platforms are actually using AI agents

AI agents are the current focal point for agencies, marketers and publishers hoping to deploy the potential of generative AI to practical effect.

Examples range from Coca-Cola’s Fizzion project, an agent embedded into the Adobe Creative Cloud, which enforces the brand’s visual style guidelines across its global creative output, to tabloid The Sun’s planned programmatic media agent.

Additionally, a Gartner survey of 400 martech execs published this week found 81% were engaged in a pilot or rollout of an AI agent at their company. Use cases differ across business verticals, but the underlying ambition is the same: eliminate grunt work and create economies of scale.

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Why 4As’ new EVP Sylvia Banderas Coffinet is investing around ‘representation and innovation’

Between the AI arms race, political and economic headwinds, the ad industry finds itself at an inflection point, reshaping how organizations invest in and talk about talent. Most notably, advertisers are grappling with the pullback from diversity, equity and inclusion initiatives — largely given President Trump’s scrutiny of DEI.

The 4As, hasn’t been immune from that recalibration. Earlier this year, the U.S. trade association for advertising agencies overhauled Multicultural Advertising Intern Program (MAIP) and Vanguard — two of the marketing industry’s cornerstone diversity programs — to be more be more inclusive beyond race and ethnicity. The changes were meant to fall in line with cultural shifts, but sparked concern from former MAIP fellows who argued that the move diluted the original mission.

As the industry navigates changes to DEI and surge in AI use, the 4As appointed Sylvia Banderas Coffinet as the organization’s evp of people, talent and upskilling, to expand the foundation’s reach and strengthen key programs, including the Multicultural Advertising Intern Program (MAIP) and Vanguard.

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