How Fanatics moved from audience targeting to optimizing campaigns for customer LTV

Fanatics Sportsbook recently adopted a different approach to its performance marketing, especially on CTV, after experimenting with ad tech outfit Cognitiv, which led it to move toward a more system-led approach. 

For years, performance marketers have built campaigns around the premise of defining the ideal customer, identifying where that audience spends time, and then placing media buys accordingly.

However, after recent experiments, the sports betting operator found better results when it stopped defining its audience and adopted a more data-led approach, enabling it to increase projected customer lifetime value (LTV) by 19% from campaigns run with Cognitiv’s “full-funnel CTV solution.” 

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As AI scrutiny grows, DUDE Wipes points to supply chain savings and productivity gains

AI may be facing an ROI reckoning. Brands, agencies and tech vendors alike are starting to face harder questions about whether generative AI can deliver the meaningful business results it promises. The honeymoon phase, however, isn’t over yet.

DUDE Wipes has AI tools across the company, reducing man hours in supply chain tasks — providing employees with regular AI trainings and Claude accounts and revamping how the company hires to be less dependent on agencies.

Digiday recently caught up with Ryan Meegan, co-founder and CMO at DUDE Wipes, to understand the company’s AI strategy, found efficiencies and next steps.

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