How brands are measuring value across the entire customer journey

Advertisers face a challenge: while brand building is essential for growth, measuring its impact remains frustratingly elusive.

According to Boston Consulting Group, 46% of B2C marketing leaders are balancing their efforts between short-term revenue and long-term growth. And while brand advertising drives sales, the gap between an upper-funnel awareness campaign and final purchase makes accurate measurement through traditional means difficult. In this environment, only 53% of marketers express confidence in their ability to measure the ROI of their total spending. 

“There are measures like brand lift, reach, frequency analysis and other KPIs that advertisers use to ground the success of brand-building campaigns,” said Lily Tong, director of brand and cross-channel measurement at Amazon Ads. “But one limitation of these KPIs is translating them into monetary value — it can be difficult for advertisers to understand how these campaigns impact future sales.”

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Pitch deck: How ChatGPT ads are being sold to Criteo advertisers

OpenAI and its first ad tech partner Criteo are framing their pitch around conversational advertising — a format that’s long been promised but rarely delivered at scale. The pitch is landing in clients’ inboxes just days after Criteo announced it would give its advertisers direct access to ChatGPT inventory through its platform.

And true to the pattern of the past month, OpenAI isn’t doing the selling itself. That job falls to Criteo. 

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