Digiday+ Research: Publishers apply AI to streamline tasks and improve audience experience

This is an excerpt from our Digiday+ Research report “How publishers from Dow Jones and Business Insider to People Inc. are approaching AI in 2026,” which explores how publishers are navigating the opportunities and challenges that have come with the evolution of AI. The report is based on a survey of 40 publisher professionals, as well as individual interviews with publisher executives responsible for AI investments and applications development.

AI has moved from the margins to the mainstream of editorial workflows. Publishers have increasingly embedded AI tools into daily functions, especially when it comes to streamlining tasks and improving the audience experience.

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YouTube, CBS Sports and The Walt Disney Company are among the 2026 Digiday Video and TV Award Winners 

This year’s winners highlight how brands are reshaping video and TV through storytelling, collaboration and technology. Campaigns leaned into emotional narratives and creator partnerships to build deeper audience connections, while advances in ad tech and other emerging tools enabled more seamless integration with content. Across platforms, social video played a central role in driving engagement and reach. Together, these efforts reflect an industry evolving toward more immersive, participatory and technologically driven storytelling.

YouTube was named Best Digital Video Platform for proving it can deliver short-form, long-form and live content at an unmatched global scale. The platform enables creators to build audiences across formats while turning videos into shared cultural moments, from gaming communities surpassing one trillion views to record-setting live sports broadcasts. With reach spanning more than 230 countries and tens of millions of engagements, YouTube demonstrated its ability to sustain participation and influence across audiences. In a fragmented media landscape, it remains a central hub where creators, viewers and culture converge.

YouTube also secured the award for Best UGC Integration Strategy for spotlighting its musical theater community through a campaign that blended fan content with professional production. Centered on a 24-hour platform takeover and the original medley “Theater Kid Energy,” the effort wove user-generated content into a staged performance featuring creators and Broadway talent. Filmed to mirror a live production, the video incorporated fan references and comments, turning audience participation into storytelling. The campaign drew millions of views and strong engagement, demonstrating how YouTube can elevate community-driven content into shared cultural moments.

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